Stress Free IT! Network Support

Avoid cost blow-outs with our easy uncomplicated fixed cost service, you know exactly how much your IT support costs, no matter how many times you call or we visit.

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Computer Support - When You Need It

FACTOR Consulting provides affordable, straightforward advice and quality onsite or remote service for home computers and small/medium sized businesses. With more than 10 years experience providing small business IT services and computer support, we don’t offer band aid solutions – we want to get to the heart of the problem quickly and thoroughly, with as little computer downtime as possible.

Focused on small businesses and homes from North Sydney to the Northern Beaches, we have a range of computer support services to help you. With telephone and remote support and our onsite service you can be sure your IT systems are in safe and reliable hands.

Mobile Computer Support Services

  • Small Business IT Services

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    Our qualified and experienced Microsoft certified engineers can help you with everything from setting up a small business server to ongoing network administration and maintenance. We can provide IT support on demand or give you the piece of mind of having a virtual IT manager with planned and regular network planning and administration. Our experience means that you can have 'full-time' skills without the need for employing full-time staff. We've experienced it before and know the pitfalls. If you are looking for expert help on your Microsoft network or small business server call or email one of our friendly staff today. Learn more about our small business IT services

  • Home Computer Support

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    Whether you use your home computer for entertainment or you work from home, computer problems need not be a fact of life. Our consultants are trained to help you through the problem, have your computer fixed and leave you with a working system. Sit back and watch while we work and solve your computer issues. For some problems an onsite visit is not needed and our remote computer support can provide easy, affordable home computer support over the internet. We can also help you prevent problems by advising how to keep your computer safe from viruses, hardware failures and more. Learn more about our home computer support

  • Remote Computer Support

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    Our remote and telephone support package is ideal for small businesses that need a fast, cost effective response to their computer support issues. In many cases we can instantly work on most hardware and software problems using the latest technology to securely connect to your computer via the Internet. Using our remote access tools, our certified computer experts will see exactly what your see as they operate your computer remotely, so they can discuss the issue, diagnose the fault and resolve the problem without the need to be onsite. Minimise your downtime and pay only for what you need when you need it. Learn more about our remote computer support