Computer Technical Support Plans
To ensure your IT is kept running smoothly, outsource your support to FACTOR and have the expertise of a ready-made IT department instantly at your disposal. Whenever your business experiences a computer problem, you can log a call with us and be be confident it will be taken care of.
No matter which solution you choose you will have the ability to raise support requests via the phone or online and we guarantee same day response times. We can help you with two support options for computer support plans;
Onsite and virtual IT support
PAY AS YOU GO. Pay only for what you need, when you need it, and not a cent more. We recognise that a small business often needs a straightforward, uncomplicated user pays system of having someone to call on to keep their IT running smoothly. When you simply need an expert on hand for the occasional problem or some advice from time to time then our pay as you go option my be suited to you. We prioritise all of problems with regards to its operation severity and we will always get back to you on the same business day. Call us to discuss how this option may suit you.
SERVICE PLANS. As a growing business you may require something more. A professional, timely and forward thinking approach to your IT needs, for now and tomorrow. When your business can’t afford a piecemeal approach to your IT infrastructure, but nor do you need the overhead of an IT department, then you need full-time expertise on a part-time basis. We can offer remote support, onsite support, regular visits and full scale IT plans to give your business a structured approach to managing its IT. All without needing to hire a single new staff member.
We welcome the opportunity to discuss your requirements further. We’re only too happy to put together a customised computer technical support plans to meet your needs.